FAQ

Q1: Are you manufacturer ?

      Handream is a professional digital product application based on Embedded system high-tech enterprise ,we are in this filed more than 12 years, and we have our own factory for production, and we have an experience overseas sales team as well.


Q2: Does your company offer OEM/ODM service?

       Yes, we can accept OEM and ODM .


Q3: How can I trust your company as the first time to cooperation?

       Our payment terms is based on 30% deposit and 70% balance before shippment. We will provide pictures or even video for you for the first time.


Q4: What's the delivery time?

      Usually the delivery time is about 3-7 working days after the payment ! For OEM , the delivery time is about 15-20 working days . 


Q5: What's your warranty policy?

       We normally provide one year warranty for all products, and we provide life long service for our products, we have a solution for after sale service .


Q6: Have you ever exported to the global market?

       Yes, we have exported to US, France,Thailand, Pakistan, etc